Jetstar disputes woman’s account of fruit incident

One specific Jetstar spokesman said investigations expressed the goodwill of a staff member ideal the cherries had been stored in good fridge at Queenstown Airport. Graphic / Supplied

Jetstar has denied its associates ate a woman’s cherries if they were taken from her before boarding a domestic flight from Queenstown to Auckland but admits it will have disposed of them.

A Jetstar spokesman yesterday explained to the Otago Daily Times étude showed the goodwill of a staff member meant the cherries had been saved in a fridge at Queenstown Airport terminal after the woman went through the flying gate to board her the flight home last month.

Many aspects of Jetstar’s investigation which include remarks made by staff at the time of the unpleasant incident match the woman’s account but range when it comes to payment for excess issue.

The woman, who to be able to want to be named, said she, the lady sister and two nieces taking in about to board their flight in the event staff said their carry-on gear — including the cherries — appeared to be overweight.

She obtained they offered to pay for excess totes but staff had declined of taking cash.

The public spokesperson confirmed her carry-on luggage been recently overweight but the woman had diminished to pay the excess and had gone to the most important gate assuming she would board.

She had discarded selected cherries immediately before this, and her baggage was still overweight, usually the spokesman said.

“It was time to board and office staff again offered to upgrade her essentials for a discount, at the online rate. The declined to pay that also. alone

A staff member moved in to take the cherries and keep the whole bunch until other arrangements could be discussed, the spokesman said.

The box was closed and never unveiled by staff. Cromwell orchardist Charlie Milne had investigated the following daily schedule and a wrong assumption was made about this cherries had been eaten by transversal staff. The woman had actually cleared some from the box herself, a Jetstar spokesman said.

Related articles

The staff member had carried out the woman a favour. “We the most effective should have just disposed of them. alone